Everything was great with our event on Tuesday. Thanks so much for all your help with this. Vendors like you make me want to move to DC to do events.
I wanted to let you know how happy I am with the delivery today.
The driver actually took to time to let me know my drawing wasn’t accurate (not my house and I hadn’t been there in years). So he asked some questions to get the placement just right.
When I couldn’t picture everything for myself he offered and did take a photo and sent that to my phone.
I think he really went above and beyond offering to take the photo today and to take the time to care about the placement. I told him that.
And I wanted to let you know that as well. He should be commended.
Gotugo was the perfect solution for our portable restroom needs for the 2014 charm City Folk and Bluegrass festival, they were clean and well maintained. The staff from the reservation folks to the delivery and maintenance folks were punctual and well versed in the needs of my event, we would highly recommend them to an event that has portable restroom needs!
Just wanted to say thank you for the wonderful service your company provided to us on Saturday. The gotügo was all you said it was. Not one guest minded using it. Your driver was most courteous and very professional. Again, thank you for the excellent service.
I wanted to send you a quick note to thank you for the very nice service I received from Joan when I had a very unfortunate incident happen a couple weeks ago. I accidentally dropped my brand new iPhone 6 down one of your porta-potties at Dacha in DC (yes, I learned a big lesson there). Anyway, it was important for me to try and get it out, even though I know it wouldn't be working, because I had AppleCare through Apple and could turn it in back in as a claim for water damage. That meant an $80 replacement vs $750 for a new phone.
Joan was very helpful and sympathetic and assisted me with meeting the technician at Dacha one morning so I could retrieve it. Without her help, I would have given up and resigned myself to spending $750 for a new phone.
I do feel bad for the people at the Apple store, but some stories don't need to be re-told in full -- haha. Anyway, please pass along my sincere thanks and appreciation to Joan for helping me through this crappy process. Sorry, I couldn't resist the joke.
I wanted to let you know that it was a pleasure working with your representative who dropped off the equipment on Thursday. He was knowledgable, friendly, and thorough with explaining and setting up the equipment. Thanks again for making our special day exactly what we wanted it to be.
I ordered through you a couple weeks ago for an event we were having in Annapolis and wanted to share positive feedback. Had a delivery and wasn't at the location when placed. I then realized I hadn't given any instruction on where I wanted it placed. I called and spoke to a guy named Dave. Was very helpful. Not only did he have a guy come back within 10 minutes, he also let me know the other options available when I mentioned the color of the restroom was a little bright for my liking. The driver who arrived moved it to where I wanted it but I was a little fearful it could tip being on a slight hill. He went in and tried to knock it over from the inside and it wasn't budging. Then Dave called me back within a couple hours to make sure I was satisfied. Our event went off without a hitch. I just wanted to thank all 3 of you for the excellent customer service. Very impressive!!!!!!!! Should change your name to Waytugo!!!! Will absolutely use and recommend your company in the future.
The restroom trailer was the perfect size (great advice!) and we had nearly 700 people show!
Thank you so much for all your help leading up to the event! It was a huge success. The restroom trailer was the perfect size (great advice!) and we had nearly 700 people show!
Your team was wonderful and efficient and made our job that much easier.
I look forward to working with you again in the future.